You can depend on our fixed programs

You may have seen headlines or read articles about oil companies that have left their customers in the cold by failing to meet their prepaid agreements. They promised oil at very low per gallon prices, took their customers' money before the heating season and when oil prices shot up couldn't meet their obligations. In a few cases, customers received no oil and lost the money they had prepaid.

In response to this rash of failures legislation has been proposed that would require oil companies offering fixed price programs to either bonds in an amount equal to 50% of the cash from a customer or have 75% of the gallons covered through supply contracts.

Would you buy a home with only half or three-quarters of a roof? Of course not. Then why would you settle for an oil company that covers less than 100% of its obligation?

At East River Energy we always cover 100% of our fixed and capped priced oil. We lock in our cost so we can guarantee your price. That's one reason we have never failed to deliver on our obligations to our customers in over 20 years in business. Never.

We don't need legislation to understand the importance of being responsible to our customers.

The painful lesson for consumers is to only deal with reputable oil companies. Beware of dealers who pre-buy programs seem too good to be true-they probably are.